Get in Touch

Got a question about an order, delivery, returns, or anything else? Contact Jimaikin Engineering LLC using the details below. We respond like actual humans (which is rare these days).

Contact Information

📧 Email
[email protected]

📞 Phone
(925) 635-3214

📍 Address
3092 Mills Dr
Brentwood, CA 94513

Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)
Closed on weekends and major holidays.

Typical Response Time

Email: within 24–48 business hours

Phone: during support hours (if we miss you, leave a voicemail)

Before You Message (so we don’t play 20 questions)

Please include:

Order number (if you have one)

Full name used at checkout

Email/phone used for the order

A clear summary of what you need

Photos (if it’s a damage/defect issue)

What We Can Help With

Order status and confirmations

Delivery and tracking questions

Returns, refunds, and replacements

Payment issues (PayPal/Stripe)

General product/service questions