Your Privacy

This Privacy Policy explains how Jimaikin Engineering LLC (“we,” “us,” “our”) collects, uses, shares, and protects your information when you visit our website or place an order.

Company Contact

  • Jimaikin Engineering LLC

  • Address: 3092 Mills Dr, Brentwood, CA 94513

  • Phone: (925) 635-3214

  • Email: [email protected]

1) What Information We Collect

A) Information you provide

When you place an order, contact us, or use checkout, you may provide:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Order details (items purchased, notes, etc.)

B) Payment information

We do not store full payment details like your full card number or CVV.

Payments are processed by third-party processors:

  • PayPal

  • Stripe

We may receive limited payment-related data such as:

  • Payment status (paid/failed/refunded)

  • Transaction ID

  • Billing name and last 4 digits (if provided by the processor)

C) Automatically collected information

When you browse our site, we may automatically collect:

  • IP address

  • Device type, browser type

  • Pages visited and actions taken

  • Approximate location (based on IP)

  • Cookies and similar tracking data

2) How We Use Your Information

We use information to:

  • Process and fulfill orders (shipping, confirmation, updates)

  • Provide customer support

  • Prevent fraud and keep the site secure

  • Improve website performance and user experience

  • Communicate about your order (status, delivery, returns)

  • Send marketing emails only if you opt in (and you can unsubscribe anytime)

3) How We Share Your Information

We do not sell or rent your personal information to marketers.
We only share information when necessary to run the business, including:

A) Payment processors

  • PayPal and Stripe to process payments

B) Shipping and delivery partners

  • Shipping carriers and fulfillment providers to deliver your order (name, address, phone if needed for delivery)

C) Service providers

We may use trusted vendors for:

  • Website hosting

  • Analytics/performance monitoring

  • Security and fraud prevention
    They only receive what they need to perform their service and are expected to protect it.

D) Legal reasons

We may disclose information if required to comply with laws, court orders, or to protect rights/safety and prevent fraud.

4) Cookies and Tracking

We use cookies (and similar technologies) to:

  • Keep the site working properly (sessions, cart)

  • Understand site traffic and improve usability

  • Detect errors, prevent abuse, and improve security

Managing cookies

You can control cookies through your browser settings.
If you disable cookies, some features (like cart/checkout) may not work correctly. Humans love consequences.

5) Data Retention

We keep personal information only as long as needed to:

  • Fulfill orders and provide support

  • Maintain business records (accounting, tax, compliance)

  • Resolve disputes and enforce agreements

Retention periods vary depending on legal and operational requirements.

6) How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure. If you want that, you need a time machine and a different internet.

7) Your Choices and Rights

Depending on where you live, you may have rights to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion (where legally allowed)

  • Opt out of marketing communications

To make a request, contact us at [email protected]. We may verify your identity before completing certain requests.

8) Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal data from children under 13.

9) Third-Party Links

Our site may contain links to third-party websites (payment providers, shipping tracking, etc.). We are not responsible for their privacy practices. If you click away, you’re in someone else’s house.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised effective date. Continued use of the site means you accept the updated policy.

11) Contact Us

If you have questions about privacy or want to make a request:

Jimaikin Engineering LLC
Email: [email protected]
Phone: (925) 635-3214
Address: 3092 Mills Dr, Brentwood, CA 94513